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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Lori Kiser

March 14, 2025

5  out of  5
rating by Lori Kiser
"Very personalized & attentive service"
We responded:
"Thank you for your kind words! We always strive to provide personal and friendly service, and it’s great to know we hit the mark for you. We truly appreciate your feedback and look forward to talking again soon!"
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Nick Lawson

January 30, 2025

5  out of  5
rating by Nick Lawson
"Great customer service!!"
We responded:
"My team and I are so grateful you took the time to share your experience. We love working with your family and helping you protect what matters most. "
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Ron Hubbard

January 9, 2025

5  out of  5
rating by Ron Hubbard
"I can’t share enough good things about David at State Farm! He got me all set up and it was seamless! His customer Service was unmatched! If you are looking for an incredible insurance company to represent you, look no further!!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Jaime Jones

December 28, 2024

5  out of  5
rating by Jaime Jones
"Kourtney is such a doll, I was looking to pay less for my insurance and she made it happen. So quick and easy! Thank you!!!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Casey J Hernandez

November 15, 2024

1  out of  5
rating by Casey J Hernandez
"I wish I could give zero stars, but google is too kind. On 11/14/2024 we were notified by our vehicle's lien holder that we had a fee of $142.90 due to no insurance. My husband and I were confused as we have had state farm since April 2020. In June, they called my husband to tell him that our policy would be non-renewed at the end of Dec due to us moving out of state. Understandable. What is not understandable is that they then did not notify us about any cancellation, and instead, our vehicle's lien holder called us on 11/14/2024 to tell us that we owed this fee for no active insurance. This is how we found out that we have had no active insurance policy. SINCE JULY. No call to tell us our insurance was no longer active. Just that 1 call in early June to tell my husband that we were good until 12/31/2024 but would no longer be renewed after that. To say I am frustrated is a huge understatement. My husband and also checked all of our emails to confirm that we had indeed not received any kind of cancellation for our policy, and of course we did not. I am furious."
We responded:
"Thank you for your feedback. This is not the experience we want State Farm customers to have. I’m looking forward to our meeting next week to learn more about what happened and how we can make it right. "
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Josh Dyer

September 13, 2024

5  out of  5
rating by Josh Dyer
"Great staff and very thorough. Would highly recommend Kortney Schultz agency."
We responded:
"Josh, we appreciate your business and your review of our office. Thank you for the recommendation, it means the world to us!"
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Mike Dybas

August 2, 2024

5  out of  5
rating by Mike Dybas
"Great service from Gracie."
We responded:
"Thanks for the great review of Grace! We’re thrilled to hear you’re happy with the service you receive from our agency team!"
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Rhiannon S

July 25, 2024

5  out of  5
rating by Rhiannon S
"This office is always a pleasure to work with. They are attentive, fast responding and always willing to answer any question. Sarah is pleasant as always makes sure I’m satisfied service."
We responded:
"Thank you for the review, Rhiannon! We are thrilled to hear you are happy with the service in our office and appreciate you recognizing Sarah, she is an asset to our team! We appreciate your business and most of all the relationship we’ve built with you. "
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Judi Trox

July 20, 2024

5  out of  5
rating by Judi Trox
"I started out with two gals and they explained everything and I was impressed with the x-tra benefits that State Farm had to offer. Geico had none of these and their price kept going up. I am pleased with what I am getting at State Farm. The gals were all so helpful, cheerful and kind. Thank you. Judi"
We responded:
"Judi, thank you for the kind review! We are over the moon that you are so thrilled about your great benefits for a great price with us. We aim to get you as much value as possible! We are so excited to work with you for years to come and appreciate you sharing your experience. "
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Harold Kramer

July 8, 2024

5  out of  5
rating by Harold Kramer
"Grace is friendly, knowledgeable, and is a wonderful communicator. She is a valuable asset for the Kourtney Schultz Agency!"
We responded:
"Thank you for taking a moment to recognize what an asset Grace is to our Agency and the value she brings to her work! We appreciate your business. "
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Brandi MacBean

July 1, 2024

5  out of  5
rating by Brandi MacBean
"Kortney has been my agent for a few years now and I have to say she is just awesome when it comes to customer care. I've had some unique home life struggles and Kortney has met every challenge with grace and made me feel comfortable to reach out to her with every need."
We responded:
"Brandi, thank you for the candid review of your experience working with my team and I. We are proud to be there when life happens and that you feel you can count on us when you need us! We appreciate your business and look forward to continuing to work together for years to come. "
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The _tortoise_ Crush

June 30, 2024

5  out of  5
rating by The _tortoise_ Crush
"Everyone I have dealt with has been very kind and helpful! Easily accessible and I have found it to be very little stress when utilizing the app. If I have a question, someone is always eager to help me!"
We responded:
"Thank you for taking a moment to share your experience. We’re ecstatic that you find the app easy to use and utilize our team when you need us. We’re here to help!"
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Marcia Walker

June 22, 2024

5  out of  5
rating by Marcia Walker
"Kourtney and her staff are so helpful on getting me the correct insurance plans to meet my needs. They are so positive and ready to answer any questions I have. I enjoy that they take the time to connect and really get to know me. Appreciate the personal meeting to review my insurance after a year with State Farm. I love the human connection. Great service and highly recommend their agency."
We responded:
"Thank you for the positive review, Marcia. I love hearing you are happy with your insurance review and that we can help you get the right coverage for your individual needs. Thank you for trusting us with your business. "
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April Vidaña

June 19, 2024

5  out of  5
rating by April Vidaña
"She is amazing love how we are treated like a person and not just a number creat customer service they care about their clients would definitely recommend"
We responded:
"Thank you for taking the time to leave the thoughtful review! We appreciate your feedback, your business and love that you’re thrilled with the service."
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Colleen Swanson

June 6, 2024

5  out of  5
rating by Colleen Swanson
"This insurance agency is what I would say is “taking care of business.” As a new client after a few months in they take the time to have the main head agent meet you personally and get to know you! Who hears of this happening EVER with an insurance agent? These are real people that really care about you! Check them out..Such nice people and with them getting to know you as a person are WAY better equipped to serve you with their products. I highly recommend this agency!"
We responded:
"Thank you for this heartfelt 5 star review, Colleen. We are so blessed that our “job” is getting to know and help protect great people like you! I loved hearing all about how you are thriving after your move to Colorado and I can’t wait to hear more about your adventures is our beautiful state! Grateful for the opportunity to help you with all of your insurance needs. "
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Timothy Pooch

May 27, 2024

5  out of  5
rating by Timothy Pooch
"Kourtney and team provide great and friendly service"
We responded:
"Tim, thank you for the review! We love working with great customers like you and are so thrilled you are pleased with our team’s customer service!"
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Ariana Martin

May 15, 2024

5  out of  5
rating by Ariana Martin
"After an entire day of calling multiple insurance companies to quote a policy involving three different types of insurance, none of the quotes came anywhere close to the value provided by State Farm for the coverages I needed. This was true in the state I moved from, as well. The extra benefit here is having a local office with responsive, friendly, and knowledgeable reps! ----- Update, May 2024: I've now been with this State Farm branch for two and a half years, and they have continued to provide terrific support. Since initially becoming a customer, I have worked nearly exclusively with Grace, who has helped me tremendously by always being reachable through both email and walk-in visits. My job causes me to move frequently and often be out of the country, which can really complicate insurance, when you're trying to fully cover vehicles without overpaying during periods where they're rarely driven. Additionally, communicating with companies across distance and time zones is becoming increasingly hard in the more digital and less personal world we live in. Grace has removed all of these stressors!! She is always responsive, pleasant, and willing to explain situations and recommended courses of action. She has now helped me through a hail claim, insuring vehicles in two different states, insuring a "project" vehicle, a 7-month stint out of country, and an overseas move. I am so grateful to have Grace and this office supporting me through my crazy life!!"
We responded:
"Ariana, thank you for the updated review! We are so thrilled to know you continue to see value in the customer service provided. Thank you for recognizing Grace. She works so hard every day taking excellent care of our customers! We certainly appreciate your continued business and the opportunity to serve you here! "
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Jeremy Honor

March 25, 2024

5  out of  5
rating by Jeremy Honor
"Paige was very friendly and helpful with my change to state farm. I look forward to doing business with her in the future. Thank you Paige"
We responded:
"Jeremy, thank you very much for the great review and recognizing Paige! The feeling is mutual, we look forward to many years together!"
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Kristen Hollis

March 21, 2024

5  out of  5
rating by Kristen Hollis
"Paige was of great assistance in helping me switch to SF. She was very accommodating, explanative, and also assisted with me cancelling my "other" current policy to make the switchover a success. Thanks Paige!"
We responded:
"Kristen, we appreciate you taking the time for the thoughtful review! Welcome to our agency! We look forward to taking great care of your insurance and financial service needs for years to come!"
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PV

March 21, 2024

5  out of  5
rating by PV
"Casey went out of her way to help us accurately assess the class of our roof - made a big difference! This whole agency seems to have excellent customer service."
We responded:
"Thank you for the excellent review! We strive to make the process as simple as possible while getting our customers the best value. We appreciate your business!"
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Paul Trausch

March 20, 2024

5  out of  5
rating by Paul Trausch
"Amazing help from Grace with getting a renters insurance policy set! Very kind, quick to action, patient with me taking awhile to respond back to emails. Grace makes me feel good about staying with State Farm while moving to a new state!"
We responded:
"Welcome to CO and our agency, Paul! Love that we were able to continue to show the value of staying with the company! "
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Mike Stern

March 20, 2024

5  out of  5
rating by Mike Stern
"Excellent experience from the very beginning. Very happy with the customer service and coverage provided. Communication has also been excellent."
We responded:
"Thank you for the wonderful review, Mr. Stern. We are happy to welcome you and look forward to taking good care of you for years to come!"
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Dlyn “CANDY” Witt

March 7, 2024

5  out of  5
rating by Dlyn “CANDY” Witt
"Woo Hoo!! Paige Austin is a rock star! I had several things that kept coming up and kept me from getting back with her,she was so patient and understanding! She went above and beyond to make changing my insurance as easy as possible! Paige truly is an AMAZING ASSET to your company!! I would highly recommend her and her company! ( and yes my insurance payments are lower!!!Thank you again!!!"
We responded:
"Thank you for the great review and recognizing Paige’s hard work! I couldn’t agree more that she is an asset to our company and customers! Welcome to our family and thank you for trusting us with your insurance and financial service needs!"
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Jaime Jones

February 26, 2024

5  out of  5
rating by Jaime Jones
"So personable, funny and educated me on all of the important stuff I never knew!! Thank you Casey, you're awesome 😎"
We responded:
"Thank you for the great review! Casey is so knowledgeable and great at keeping insurance fun! Thank you for taking a moment to recognize her. Welcome to our agency, we’re so excited to get to work with you for years to come!"
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Madison Provost

February 24, 2024

5  out of  5
rating by Madison Provost
"Amazing customer service! Friendly, knowledgable, helpful. Saved me a lot of money too which is always a plus!"
We responded:
"Madison, thank you for the amazing review! We’re so excited welcome you to our agency and work with you for years to come. "